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Government of Western Australia - Department of Fisheries

Feedback and complaints

Feedback

One of our key aims is to provide customers with a quality service. We therefore welcome your feedback, suggestions and questions.

However, before contacting us, we suggest using this website’s search facilities (the search box is at the top right of this page). The information you are looking for may already be available.

If you need information urgently, we suggest you contact us by telephone.

You can provide feedback on the form below.

Complaints

We are committed to giving you high quality services to meet your needs.

To do this properly we need your help. If you are not happy with our services or the way in which they are provided, please let us know so we can investigate and, if necessary, solve the problem. The Department's Customer Feedback Service has been established so your complaint is heard, dealt with fairly and quickly, and your customer rights are upheld.

We also appreciate your positive feedback because it reinforces the good work of our staff.

You can provide feedback or make a complaint on the form below.​

For assistance in lodging a complaint, please contact the Complaints Management Officer on +61(0)8 6552 2008 or at complaint@dpird.wa.gov.au.

Report a security issue

If you believe you have found a security issue with this website, you can report it to us through our vulnerability disclosure program. For more information, visit the Vulnerability Disclosure Policy page​.​


 Enquiry & Feedback 

 

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Last modified: 15/12/2023 3:55 PM

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Disclaimer

The information and advice provided by the Department of Fisheries website is made in good faith and is from sources believed to be reliable and accurate at the time of release onto the website. Changes in circumstances after a document is placed on the website may affect the accuracy of the information. Full disclaimer details are available at www.fish.wa.gov.au.